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TERMS AND CONDITIONS

CUSTOMER CARE

At Freshwater Flame, we are committed to providing you with the best possible customer service. If you have any queries or concerns, please do not hesitate to contact us. We are available to answer any questions you may have about our products, custom designs, and quantities.We take pride in our hand-painted taper candles and want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please let us know and we will do our best to resolve the issue. You can contact us via email at info@freshwaterflame.com

PRIVACY & SAFETY

Freshwater Flame is committed to protecting your privacy and personal information. We only use your information to process your orders and to provide you with the best possible customer service. We will never share or sell your information to third parties.We use secure payment gateways to process your payments and protect your personal information. Our website is also equipped with SSL encryption to ensure that your data is safe and secure.If you have any concerns or questions about our privacy and safety policies, please do not hesitate to contact us.

WHOLESALE INQUIRIES

If you are interested in selling our hand-painted taper candles in your store, please contact us for more information. We offer wholesale pricing and custom designs to meet your unique needs. Let us help you take your business to the next level! To inquire about wholesale opportunities, please email us at wholesale@freshwaterflame.com.

PAYMENT METHODS

Credit / Debit Cards- PayPal- Offline Payments

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